Did you know your Internet speed is shared?
Every connected device in your home uses some of your Internet speed.
Activities that affect your Internet speed:
- Having many devices connected to your home Internet at the same time.
- Doing multiple things that use a lot of Internet speed at the same time, like streaming, gaming, video-conferencing, and downloading large files.
- Connecting to Wi-Fi®. Using a wired connection tends to be faster.
Have lots of connected devices? it’s time for a new plan.
How can I get the most out of my Internet speed?
- Restart your gateway now and then.
- Keep your gateway and devices away from obstructions (like metal) and common sources of interference (like baby monitors and microwaves).
- Move Wi-Fi devices closer to your gateway. The farther away they are, the weaker the signal and the slower the speed.
- Place your Wi-Fi gateway in a central location in your home or office. Keeping it upright and off the floor improves coverage.
- Only use Wi-Fi with devices that don’t have wired connection ports, like smartphones, tablets, and home assistants.
- Add a Wi-Fi extender to improve coverage and signal strength if needed.
Are my devices affecting my speed?
Your device may be slowing you down. Try these tips:
- Turn off Internet-connected devices when you aren’t using them..
- Clear your browser cache and cookies.
- Exit streaming apps after watching videos or listening to music.
- Restart devices regularly.
- Turn off auto updates on apps, gaming consoles, and PCs.
- Update anti-virus software, drivers, firmware, and computer and device software.
- Upgrade older Wi-Fi devices to ones with newer, faster Wi-Fi technology.
What else affects my speed?
- Interference from other Wi-Fi networks, especially in crowded areas or buildings with high Wi-Fi use.
- Too many people connecting to a website or app at once.
- Connecting at peak hours.